Don’t get Scammed! I actually just received this phone call from an Indian fellow explaining that his team/company works closely with Microsoft and that my Windows 7 computer is calling home for support. He said the Microsoft is to busy to follow up on all the computers phoning in for support that his company is hired to take care of them. He asked that I hit “Ctrl R” which brings up the Run command, and then he asks you to type in a web address for ammyy.com (can also be GoToMyPC.com or LogMeIn.com) which is a remote desktop application company. Once they are able to remote into your computer, the have full control of it. If you get this same phone call, don’t fall for it… silly phisher, pick on someone your less informed …
Here’s some more information from someone with a similar experience:
http://antivirus.about.com/od/emailscams/a/Your-Pc-Is-Infected-Phone-Scam.htm
Be Informed!
- Avoid scams that use the Microsoft name fraudulently – Microsoft does not make unsolicited phone calls to help you fix your computer:
http://www.microsoft.com/protect/fraud/phishing/Msname.aspx - Hoaxes and Scams
http://support.microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3 - Microsoft Consumer Support Center
https://consumersecuritysupport.microsoft.com/default.aspx?altbrand=true&SD=gn&LN=en-us&st=1&wfxredirect=1&gssnb=1 - Microsoft Support
http://support.microsoft.com/contactus/?ws=support#tab0 - Microsoft – Contact Support
http://windows.microsoft.com/en-US/windows/help/contact-support